ChatGPT Helps, and Worries, Business Consultants, Study Finds
Last spring, when Karim Lakhani began testing how ChatGPT affected the work of elite business consultants, he thought they’d be delighted by the tool. In a preliminary study of two dozen workers, the language bot had helped them finish two hours’ worth of tasks in 20 minutes.“I assumed they, like me, would think, ‘Great! I can do so much more!” said Dr. Lakhani, a professor at the Harvard Business School.Instead, the consultants had feelings of unease. They appreciated that they had done better work in less time. But ChatGPT’s quick work threatened their sense of themselves as high-skilled workers, and…
